Terms of service

Terms of Service

Welcome to Tote & Tale! These Terms of Service govern your use of our website and services. By accessing or purchasing from Tote & Tale, you agree to comply with the following terms and conditions.


1. General Terms

  • Tote & Tale operates an online store selling tote bags and related products.
  • By using our website, you confirm that you are at least 18 years old or have permission from a legal guardian.
  • We reserve the right to update or modify these Terms of Service at any time without prior notice.


2. Products & Pricing

  • All prices on our website are subject to change without notice.
  • We reserve the right to modify or discontinue any product without prior notice.
  • While we strive for accuracy, errors in pricing, descriptions, or images may occur. We reserve the right to correct any errors and refuse or cancel orders placed with incorrect pricing or information.


3. Orders & Payment

  • By placing an order, you agree that all information provided is accurate and complete.
  • Your payment details are securely processed by third-party payment providers.
  • Orders are subject to acceptance and availability. We reserve the right to cancel or limit quantities purchased per person or order.


4. Shipping & Delivery

  • We offer shipping to multiple regions. Shipping rates and estimated delivery times vary based on location and shipping method.
  • Tote & Tale is not responsible for shipping delays due to customs, carrier issues, or unforeseen circumstances.
  • Customers are responsible for providing accurate shipping information. We are not liable for lost packages due to incorrect addresses.
  • International orders may be subject to import duties and taxes. These charges are the buyer’s responsibility.


5. Returns & Refunds

Our return and refund policy is outlined here and is incorporated into these Terms of Service.

We reserve the right to refuse returns that do not comply with our stated policy.


6. Intellectual Property

  • All content, including images, logos, and designs, is the property of Tote & Tale and may not be used without permission.
  • You may not reproduce, modify, or distribute any content from our website without express consent.


7. Limitation of Liability

  • Tote & Tale is not responsible for indirect, incidental, or consequential damages arising from the use of our website or products.
  • Our liability is limited to the purchase price of the product in question.


8. Governing Law & Disputes

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Australia.


9. Contact Information

If you have any questions about these Terms of Service, please contact us at toteandtale@gmail.com.


Business Information


By continuing to use our website, you acknowledge and agree to these Terms of Service.